Last week we visited a potential client who was interested in our organizing and moving services. After we finished sharing with her about our skills and experience of organizing, sorting, simplifying, packing and moving our clients, the real interview began. It began when we stopped talking about ourselves and started asking her questions about her work and eventually about her life. We all relaxed and opened up as we got to know her and found out what she cares about and what she thinks about. It was a reminder that the only thing people really care about is love. We expressed our love by asking sincere questions and listening. Simple, huh?